Help for the Ukrainian refugees

On 24 February 2022 Russia launched a full-scale invasion of Ukraine. This unprovoked, brutal aggression has already claimed the lives of thousands of civilians and soldiers. There are thousands of wounded, hundreds of thousands of people have already been forced to flee abroad and hundreds of thousands are trying to cross the borders.

Every day civilians die, thousands of people are forced to live underground for fear of bombing, with no resources in besieged cities. It is a humanitarian tragedy on an unprecedented scale in Europe since WWII.
UBC is an organization that has always supported the values of democracy, peace, freedom, respect for the law, equality, cooperation and friendship between neighbours. We cannot remain indifferent when innocent inhabitants of the Ukrainian cities are dying from bombings.

Please send information how your city can help the refugees from Ukraine at: 

The information is published here below.


Tallinn opened a special centre for war refugees that combines the services of different municipal and state agencies, this is the first place to contact. The address of the centre is Niine 2, Tallinn, phone: +3726000677 (workdays from 9 to 5) and +372 1247 (24h)


Cēsis set up a help center for war refugees. You can find a contact phone number at: where war refugees can apply for help. Many residents organize the collection and delivery of all necessary items to Ukraine, residents are ready to share their housing.


The number 700-1500 refugees to Kalmar is a first approximation of the total number.

The Swedish Migration Agency (who are coordinating the municipalities support to refugees)
Link to information about refugees from Ukraine The situation in Ukraine - Swedish Migration Agency (
Contact number: +46 771 235 235
Stena Line
It is possible to apply for free transport with Stena Line from Gdynia – Karlskrona under certain conditions.
Link to info (in Swedish needs a google translation) Stena Line: Information om konflikten i Ukraina (


There is a centre in Gargždai where people can bring their things for refugees, volunteers are working there. In Klaipėda there is a common refugee centre providing educational information, food bank, hygienical supplies.
In Klaipėda the common help and registration centre for refugees are mostly coordinated by Red Cross.


When refugees arrive in Denmark, they need to seek asylum by contacting the Police. After that, the distribution of refugees to the Danish municipalities are decided by The Ministry of Immigration and Integration.
You can get in contact with the Ministry via
More information is available on Udlændinge- og Integrationsministeriet (


Immigrants/refugees that comes to Malmö, will be helped like in other countries in the EU, ie. registration within 3 months to receive the authorization to stay in Sweden long term.
All these matters are managed, also locally through the Migration authorities (not the city). The city have been asked by the state to make a housing inventory and to prepare housing owned by the city mainly to be available to refugees from Ukraine when and where it is possible, as it was already done some years ago with the massive influx of Syrian refugees. Also private house owners etc are being asked by the Migration authorities.  The web linke gives info in Sweden to Swedes on how to support with clothes, donations, housing etc.


General information about help of the City of Elbląg for the refugees from Ukraine:
Information for the Refugees:
24-hour reception desk:
24/7 telephone:
Distribution of goods:
Collection of gifts:
Leaflet for refugees:


The City of Sejny collects money, goods for the Ukrainian refugees and equipment for firefighters.
1. Fundraising for Ukraine
 2. Collection of food and industrial products
3. Help firefighters - equipment
 4. Foundation „Borderland”


On the page of the Migration Agency: there is information about the situation in Ukraine and what applies to people who are coming to Sweden in connection with the conflict.
In the City of Umeå you can contact directly:  

Regional Development Agency in Bielsko-Biała, Poland

The city of Bielsko-Biała is expecting over 1,500 people (mainly women with children) and is looking for the field beds and mattresses.
More information:


Reda in solidarity with Ukraine. On the website: there is useful information for the refugees: how to use medical care, how to help, legal assistance for Ukrainian citizens, and more.


Special dedicated city of Słupsk website in Polish and Ukrainian languages has four units: „ I need help”, „I need a job”, „I want to help”, „I want to suport financially”. They contain questionnaires and useful information.


On the city website Sopot informs about collections of money for the refugees The inhabitans of Sopot can fill in the questionnaire, how they want to help – offer the goods, shelter, job or work as a volunteer:


The city of Ustka website informes about collecting money for the refugees from Ukraine at:  There is also invitation to a clubhouse for children from Ukraine, and a request for items for children who come from from the small child care home  in Ukraine


Contact information:

Migration Department
+370 52717112; +370 70767000;

Lithuanian Red Cross Panevėžys Branch -
humanitarian aid and food packages
+370 62695165;

Employment service - recruitment
+370 67994915 (Russian); +370 61038727 (English)

Food bank - food packages
+370 64609404;

Helpdesk of the Order of Malta - help with clothes, things
+370 62081612

+370 61226485

Currency exchange - fixed exchange rate of 40 hryvnia / euro
+370 69188992

Passenger transport (free monthly ticket in Panevėžys)
+370 845454302

Education Coordinator for schools or kindergartens for children
+370 45501380


Erstankunft für Geflüchtete (Landing contact for refugees)
Amt für Jugend, Soziales und Asyl (Department on Youth, Social Affairs and Asylum)Phone
+49 381 381 5009
(contact phone out of service time: Phone: +49 - 0381 - 381 3711)


All the information concerning help for the Ukrainian refugees in Jonava city is available at:
At  you can find contact details of the institutions, help and reception centres, etc.


The city of Tartu created a subpage with information for Ukrainian refugees:
This information is a subject to change. A special reception center is being set up in the coming days and informaton about it will follow.
Information number for the whole Estonia is +372 600 1247.


In the city of Hamburg there is a huge network of public and non-public institutions helping Ukrainians to arrive. Most of these institutions, organizations and processes had been in place already before 24 February but some new structures – like an Ukrainian relief organization (Hilfe für Ukraine - Ukrainischer Hilfsstab ( as well as many private initiatives – are also emerging. 
The city of Hamburg has set-up a new website which informs about the processes but it is only in German or Ukraine: Ukraine Krieg: Offizielle Informationen aus Hamburg -


The Finnish Immigration Office is responsible for coordinating the assignment of asylum seekers to the reception centres located around the country. Asylum applications can only be submitted personally in Finland.  The Finnish Immigration Office has put together a list of answers to the frequently asked questions (FAQ) regarding the situation in Ukraine on website:
City of Kotka is involved in helping the Ukrainians citizens and refugees.  It is proposed to the city board that Kotka gives to the state and people of Ukraine 50 000 euros.


Swedish Migration Agency is coordinating the work connected to migration flow:
Startpage - Swedish Migration Agency (
On this page there is also information about the situation in Ukraine and what applies to people who are coming to Sweden in connection with the conflict.


The City of Arendal relies on the national center in helping the refugees from Ukraine:
There is information for Ukrainian citizens who want to travel to Norway or apply for residence in Norway from abroad, as well as information about helping Ukrainian refugees.


The City of Helsinki cooperates closely with the governmental organisations in helping Ukrainian refugees. Finnish Immigration Centre presents information regarding the situation in Ukraine
The Social Health Services at the City of Helsinki have a page in English and Ukranian:  Information for those arriving to Helsinki from Ukraine – Вказівки для осіб, які прибувають у Гельсінкі з України


On the website there is information for the refugees what help they can get in Mielno, and also info for the inhabitants who want to host the refugees, as well as information about collection of goods.


Darłowo for Ukraine. On the city website there is information on places for refugees in Darłowo schools, contact details to the Crisis Management Department, practical information for refugees, collection of goods, and more.


Jyväskylä Reception Centre (capacity 300 beds in apartment-based accommodation as from 3 March 2022)
Tomi Martikainen, Director of Jyväskylä Reception Centre
mobile +358 40 500 6473

Integration services, City of Jyväskylä
Väinönkatu 1a B, 2nd floor, 40100 Jyväskylä, Tel. +358 14 266 3423
Service supervisor, mobile +358 50 3312737
Leading social worker, mobile +358 50 4652605


On the website: there are information leaflets in Ukrainian language for the refugees, also news about social actions, clubhouse for children, psychological help in the city of Rumia, etc.


Here is the contact information to the Finnish Red Cross reception center for refugees in Pori:
Niina Mitikka, the manager of the reception center, e-mail:  phone: +35840 778 4897


Help and support from the Turku Crisis Center for Ukrainian individual clients and families:  individual customers and families affected by the war have a chance to counselling with crisis workers tel. 040 8223961 / Appointment at the Turku crisis center. 
More information:
Ukrainian Association in Finland:;


Information for Ukrainian citizens seeking shelter and assistance in Koszalin, as well as information for people who want to provide free assistance / accommodation to Ukrainian citizens as well as pedagogical and psychological help are at:

Pruszcz Gdański

Municipal Crisis Management Center in Pruszcz Gdańśki provides information concerning help for Ukrainians, volunteering, e-mail:, registration form: 
The Culture and Sports Center collects items.
More information:


In Guldborgsund Municipality as well as in all Danish municipalities we are being supported and coordinated by Danish authorities and the Danish National Association of Municipalities, KL.
The other day KL has just announced that 85 out of 98 Danish municipalities has pledged room for 15.000 refugees, and that this number would increase over the next days.
However, despite any announced number it is very much the approach that there will be rooms and beds for any Ukrainian refugee arriving to our Guldborgsund Municipality and to other Danish municipalities.
 Danish volunteers have already been in Poland along the Ukrainian border to assist transport of refugees to Denmark.
 Simon Hansen, Mayor of Guldborgsund Municipality, has provided a public statement saying. “Of course, we also support the Ukrainians in this matter, and in continuation of the large demonstration in front of the Russian Embassy in Copenhagen yesterday, we have chosen to hoist the Ukrainian flag today to show our sympathy with the Ukrainian people and our partners in Ukraine”.
 The partners in Ukraine that Simon Hansen refers to are nine twinning municipalities to Guldborgsund Municipality located in the South-Western Ukraine in three regions: Ivano-Frankivsk, Zakarpattia and Chernivsti.
This twinning started in late 2020 and due to the COVID-19 crisis we only have visited each other at on-line study tours and on-line workshops.
Simon Hansen has sent support-letters to the nine mayors. 
In Guldborgsund, a number of volunteer activities are currently being developed in order to support Ukraine and Ukrainian refugees; for example, collecting clothes etc.
Both individual citizens and local associations as well as Ukrainians living in Guldborgsund Municipality are involved in this.
More information: Frede Danborg,


Gdańsk Pomaga Ukrainie – Gdańsk Helps Ukraine

The City of Gdańsk is organising an action "Gdansk Helps Ukraine”. All the needed information can be found on the dedicated website in Polish, English, Ukrainian and Russian: .  

The Refugees can find find most important addresses (in Ukrainian language) and fill in a registration form: "I need help”. The inhabitants can finacially support the action there, and fill in a registration form "I want to help”, where they can indicate how they would like to help the refugees (accommodation, child care, psychological support, etc.). There is also information about places and institutions were the collections of food, clothes, medical supplies, etc. are conducted.

The announcements (in Polish, Ukrainian, German and English) concerning jobs, accomodation, education, etc. are available at:


The City of Gdynia has prepared a guide in which the refugees can easily and quickly find the necessary information about their stay in Poland and the support offered by Gdynia.


Important information for Ukrainian Citizens is placed on the website:
There are guidelines concerning required documents, and how to proceed after crossing the border.
Also relevant links and contact details are presented.  


Contact telephone number for the reception of refugees in Latvia: +371 27 380 380
From March 2, the state unified 24-hour information phone +371 27 380 380 in Ukrainian, Russian, English and Latvian provide centralized information on assistance and support available to war refugees in Latvia (employment, psychological assistance, legal support, interpreter, health care, social support, etc.). services).
Contact telephone number for the reception of refugees in Riga: +371 800 00 800
From March 2, the telephone number of the Neighborhood Resident Center +371 800 00 800 is open 24 hours a day. Citizens of Ukraine seeking asylum can receive information about the services and support of Riga Municipality in English and Russian. E-mail: Outside office hours and on weekends, the call center only handles questions about receiving support for Ukrainian refugees.
Coordination of housing issues
Residents of Ukraine who come to Latvia and need housing should contact a nearby State Border Guard official or call +371 67 913 568 or +371 67 913 569.
For more information on how to get support and how to provide it (including housing), visit